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Smarter Workdays Await.

Your Office Oasis;Tailored Leasing and Service:Independent Office Equipment & Stationery Supplier.

from Printers to Paperclips!Your Contract | Your WayLook no further!

Print & Scan SolutionsGet in Touch

Our
Multi-Award Winning
Product Range…

Game-changing Heat free printing technology.

Reduce & secure your printing, all for a low monthly fee!

Automate your invoice processing directly into Sage.

Edit your PDF’s, create fillable forms or convert to Word.

Excellent
Based on 2 reviews
Martin Brine
Martin Brine
17 March 2024
We found Sam on google and contacted him as our home office printer was getting old and we couldn't scan to email anymore. Sam recommended and installed a new HP Printer that works perfectly for us and he has provided a scan to email facility which is great! I would highly recommend contacting Sam for any print, copy or scan requirements.
Nick Solomon
Nick Solomon
12 March 2024
My work environment has recently changed meaning I needed to find a suitable printing solution for my home office. I wasn't sure where to turn but contacted Sam at OfficeCo, my local supplier. He was hugely knowledgable and tailored the solution to my spec with a fixed and transparent cost. The technology available now is great and I'd certainly recommend OfficeCo!
Years of Experience

20

Avg. Service Response Time

3

Avg. Efficiency Improvement

86

Avg. Monthly Cost Saving

286

Product Knowledge

Do you offer leasing?

We do, and terms ranging from 12 to 60 months – so you can decide what is best fit for your business. Our lease agreements are also over a fixed term, so they end at the agreed date and not a day longer!

See our post about how secondary rentals might not be as they seem!

Do you offer support contracts on existing or older machines?

We can help with any equipment that you need support on, and a free assessment would be the best place for us to start!

Just fill out our contact form and we will call you ASAP.

Can you turn off the beeping on machines?

Quiet Machines, Happy Office: Yes, we can turn off the beeping, though our machines might not appreciate being told to hush! 😊

Are we able to remove blank pages on scanned documents?

Our fantastic range of Sharp Printer/scanners come as standard with the ability to remove any blank pages from your scanned docs – after all……..who wants to read a blank page?

Do you sell paper?

We do indeed, and the very best that the paper mills have to offer! Visit our e-shop for our full range:

www.officeco.tech/eshop

How can I search for certain words on a PDF scan?

By using a good OCR engine, which exists on our Foxit PDF editing software which can turn any PDF into a readable, searchableand editable Word or Excel document.

Can my new shiny printer make the coffee?!

Unfortunately, our printers can’t brew coffee (yet!), but they’ll definitely impress with their printing prowess!

Can I print from my phone?

Print on the Go: With our range of machines, printing from your Apple or Android device is a breeze. Plus, we can assist in managing printing from multiple mobile devices.

Our Service

Do you recycle used toner cartridges?

Reduce, Reuse, Recycle: We’re committed to sustainability. With our Platinum cover package, we provide used toner recycling boxes collected directly from your office for onward recycling. Stay green while focusing on your job!

How quickly do you come out?

Speedy Service, Guaranteed: For critical issues rendering your machine unusable, we’ll be there within 3 hours. For less critical issues, like a single tray malfunction, count on us within 5 hours. And if we fall short, we’ll send you a £5 Amazon voucher for every 30 minutes we exceed these times!

How quickly do you come out?

Speedy Service, Guaranteed: For critical issues rendering your machine unusable, we’ll be there within 3 hours. For less critical issues, like a single tray malfunction, count on us within 5 hours. And if we fall short, we’ll send you a £5 Amazon voucher for every 30 minutes we exceed these times!

What happens if this machine is down for a period of time?

We are also called Downtime Solutions 😊 In the event of a machine outage, we’ve got you covered with a replacement machine that restores most, if not all, of your essential functionality.

Do you charge for toner deliveries?

Absolutely not! Enough said.

Can you help us dispose of old equipment?

Dispose of Old Equipment Hassle-Free: We offer fair pricing, including data deletion on equipment hard disk drives, ensuring a seamless transition for your business.

What is the lead time between an order and delivery?

Our standard lead time is 3-5 days. Once your order is placed, we’ll coordinate with your IT support to ensure your machine is set up for printing and scanning according to your specifications.

Support Contracts

Why do I need a service contract for my photocopier/Printer?

Having a service contract for your photocopier is essential for several reasons: 

  1. Maintenance and Repairs: Photocopiers, like any other piece of equipment, require regular maintenance to ensure optimal performance. A service contract typically includes preventive maintenance visits by qualified technicians who clean, inspect, and repair any potential issues before they escalate. This helps minimize downtime and ensures consistent output quality. 
  2. Extended Lifespan: Regular maintenance provided through a service contract can extend the lifespan of your photocopier. By addressing minor issues early and keeping the machine in good working condition, you can avoid costly repairs or premature replacement. 
  3. Maximized Productivity: Downtime due to equipment malfunction can significantly disrupt workflow and productivity. With a service contract in place, you have access to prompt technical support and repair services, reducing the impact of downtime on your operations. 
  4. Expertise and Training: Service contracts often come with access to manufacturer-certified technicians who possess specialised knowledge and training in servicing specific photocopier models. Their expertise ensures that your machine is handled with care and repaired efficiently, minimizing the risk of further damage. 
  5. Cost Savings: While service contracts involve upfront costs, they can lead to long-term savings by reducing unexpected repair expenses. Instead of paying for repairs on an ad-hoc basis, a service contract provides predictable maintenance costs, making it easier to budget for operational expenses. 
  6. Priority Service: Service contracts often come with priority service agreements, meaning that your requests for technical support and repairs are prioritised over non-contract customers.  
  7. Comprehensive Coverage: Service contracts typically cover a wide range of issues, including hardware failures, software glitches, and routine maintenance tasks. This comprehensive coverage provides peace of mind, knowing that your photocopier is protected against various potential problems. 

In summary, a service contract for your photocopier is a proactive measure that offers numerous benefits, including regular maintenance, extended lifespan, minimised downtime, cost savings, expert support, and warranty compliance. It’s a valuable investment to optimise the performance and reliability of your photocopier while supporting your business operations. 

Do you offer 12- or 24-month contracts?

Flexible Contracts Tailored to You: Whether it’s service or leasing, we offer terms ranging from 12 to 60 months, ensuring a perfect fit for your business needs.

Do my prices increase every year?

Stable Pricing, Guaranteed: While our competitors hike prices annually, sometimes by up to 15%, we keep it steady. Our service costs remain fixed for a minimum of 3 years, and even beyond that, we consult with you before applying any changes.

Are toners included in the contract?

Included and On Time: Toners are absolutely covered in our contract, and we even offer a just-in-time delivery service powered by our secret software (shh, it’s too good to share its name! 😊) 

How long is my service contract for?

Tailored to You: Your service contract is as long as you need it to be! Many of our clients opt for an initial 12-month period, which we then review over a nice coffee 😊 

How quickly do you come out?

3 hours for emergency calls if your machine is unusable, which includes poor quality prints that are of no use to your business. Maximum of 5 hours for non-emergency calls – we also guarantee you will never have to chase us!

Can you help us to reduce our printing costs?

Absolutely! We’re not just about offering the cheapest cost per copy but providing sound advice on reducing your overall printing costs. Whether it’s utilising the free tools that come with our amazing range of machines or implementing cost-cutting measures identified by our revolutionary OfficeCo savings calculator, we’ve got you covered! 

Is there a minimum charge per month?

Minimum Monthly Charge? Just £30 + VAT. This ensures top-notch customer service while also keeping our OfficeCo cat, Poppy, well-fed! 😊 

Leasing Equipment

Leasing or purchasing a photocopier/printer – what is the best option for my business?

Leasing: 

  1. Lower Initial Costs: No upfront payments making it more cash flow friendly 
  2. Predictable Payments: Lease payments are quarterly and fixed, so you can budget accordingly. 
  3. Upgraded Technology: Leasing allows you to regularly upgrade to the latest photocopier models, ensuring you have access to cutting-edge technology without the hassle of selling or disposing of outdated equipment. 
  4. Tax Benefits: Lease payments are often tax-deductible as a business expense, providing potential tax benefits. 

Purchasing: 

  1. Long-Term Cost Savings: While purchasing requires a higher initial investment, your overall cost would be lower since you won’t be paying interest on a lease. 
  2. Asset Ownership: Purchasing gives you outright ownership of the photocopier, allowing you to depreciate the asset over time and potentially claim tax deductions. 
  3. No Contractual Obligations: Unlike leasing, purchasing means you’re not tied to any fixed and long-term contractual agreements. 
  4. Potential Equity: As you pay off the photocopier, it becomes an asset that can add value to your business or be sold if needed. 
  5. No Credit Checks: Purchasing doesn’t typically require credit checks or financing approval, simplifying the acquisition process. 

Considerations: 

  1. Budget: Evaluate your financial situation and determine whether a large upfront payment for purchasing or lower monthly payments for leasing align better with your budgetary constraints. 
  2. Usage: Assess your photocopier usage patterns. If you anticipate needing frequent upgrades or have fluctuating printing needs, leasing might be more suitable. If your usage is stable and predictable, purchasing could be more cost-effective in the long run. 
  3. Future Plans: Consider your long-term business goals. If you foresee significant growth or changes in your operations, leasing offers more flexibility to adapt to evolving needs. 
  4. Total Cost of Ownership: Compare the total costs of leasing versus purchasing, factoring in expenses like maintenance, repairs, and potential upgrades over the equipment’s lifespan. 

Ultimately, the decision between leasing and purchasing a photocopier hinges on your specific circumstances and financial position.  

Fear not though, we are here to provide all the details and total costs of both options to help you make an informed decision. 

What are secondary rentals on my lease agreement?

Secondary Rentals Explained: 

After the primary lease period ends, secondary rentals kick in. This means you’ll continue making payments to the leasing company. While reduced quarterly rentals may seem beneficial initially, be aware that you might end up paying for the equipment again. By the end of the primary period, the original cost of the equipment is typically covered, with both the leasing company and supplier profiting from secondary rentals, while the equipment remains the same. 

Let’s Break It Down: 

    Original capital sum/purchase price of Equipment = £5,000 

    Calculated Quarterly lease rental, over 3-year period = £495 per quarter 

    12 quarterly payments over 3 years, primary period only, totaling = £5,940 

    At this point, the machine has been paid for! 

    Secondary rental at the same rate per quarter = £495………………… 

Why do I have to pay an annual service fee on my lease rental agreement?

Most lease rental agreements will insist on an annual service fee, charged at the anniversary of each year that the agreement is active – the fee can range from anything between £150 & £300 !!  

Our lease agreements ONLY have an initial admin fee of £150 + VAT, no annual fees as we told our leasing partner they just don’t work for us our clients! 

Haven’t found your answer?…


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